Envisaging a next-generation insurer

The Executive General Manager of NZI Travis Atkinson asked Ocean to help bring to life what a next-generation insurer would look like and how it would act.

To meet the challenges of maintaining NZI’s leadership position in an increasingly competitive market, the business needed to look up and ahead.

‘We needed to position the business with the future firmly in mind,’ says Travis.

‘Together, through Ocean’s FutureState™ process, we gained insights and identified the future trends for NZI customers, people, and broker partners.’

The process galvanised the business leaders to shape NZI for the future. Ocean is now working closely with NZI to engage and inspire their teams towards becoming a next-generation insurer.